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Product Returns And Credits

 

ATC Offers A 30 Day Money Back Return Policy. 

  1. We must RECEIVE your returned product within 30 days of the date you received the product.  Returns requested after (30) days must be pre-approved and may be subject to a 25% restocking charge.  Please use the e-mail form on this page for this request.

  2. The returned products must be in unused and unopened condition.  All product seals must be in place and the packaging and products must be in an unopened condition.

  3. Partial returns are not allowed.  Return all the products from your order. This means you must return all the products ordered and/or received with your order to be eligible for any refund.

  4. Shipping costs will not be refunded.  Shipping was provided to you per your request.  We have already paid for this product and service and you have received this product and service.

  5. Do not refuse your delivery from the carrier or pay a 25% restocking fee.  This means any product returned to us by the shipper as refused or undeliverable will be assessed a 25% restocking fee on the product costs only.

  6. Please do not call the ATC main phone number. They are not set up to help you with returns and credit issues.  Please use the e-mail form on this page and make sure you include a valid e-mail. 

  7. We do all returns on Wednesdays.  We will credit to your original credit card the following Wednesday after we receive the return of your product.

  8. The time you might actually see the credit on your statement is under the control of your bank.  We do not have any control what-so-ever over this time frame.

Where and How To Return

You Do Not Need A Confirming E-Mail From ATC Before Returning Your Product(s).

 

Go Ahead And Ship Your Return To This Address:

ATC Of Florida

Attention: Web Administrator

2200 Winter Springs Blvd.

Suite 106

Winter Springs, Florida 32708

  • We suggest you send the products in the original packaging.

  • Please make sure you keep your return shipping information is case the products are lost or damaged.

  • Sending via some shipping media with a tracking number can be very helpful.

  • We can not be responsible for products that are damaged in your return shipment.

Please Fill Out This Product Form If You Have Any Questions Or Are Returning A Product.

 

Your Name:

Format:  First & Last Name

Your Order Date:

Format:  xx/xx/zzzz

Your Order Number:

Format:  2zzzz

Accurate E-Mail:

Please Use The E-mail From Your Order.

Comments:

 

Thanks giving us the opportunity to serve you,

The ATC Team